Holding & returning tenant deposits can sometimes be a tricky area, since 2007 holding of deposits has been pretty clear cut with the introduction of the three government approved schemes ( Deposit Protection Service DPS, My Deposits & The Tenancy Deposit Scheme TDS ) but what about returning of deposits, what deductions can be made, are they fair, what protection do tenants have, how can disputes be resolved? Below are links to resolved disputes ranging from a flood due to tenant turning off heating rather than leaving it on low over a 3 week holiday period in the winter to a tenant being charged full rent for a period of time an agent had re-let after the tenant gave the correct notice period. One thing that is totally clear in case after case, having a detailed check in and out inventory reports with supporting digital photography can make it easier for disputes to be settled.
CASE STUDY: DAMAGED AND MISSING ITEMS..
CASE STUDY: FROZEN PIPES..
CASE STUDY: ADMINISTRATION FEES..
CASE STUDY: EXTENSIVE DAMAGE TO A FLAT..